SHIPPING & RETURNS

ORDERING
Born & Bloom is an online only store, however keep an eye on our MARKETS / STOCKIST page for upcoming markets and Born & Bloom suppliers.

SHIPPING
Your order will ship from Born & Bloom HQ within 3-5 business days of purchasing (excluding weekends and public holidays). Delivery costs are calculated at checkout, based on your delivery country.

Re-direct and PO Box delivery options are available for orders delivered with Australia Post services only.

Delivery times depends on where you are located and the delivery method you select at checkout. Once dispatched, orders within Australia usually take 5-11 business days to arrive. During sale and peak periods please allow up to 5 days for dispatch. 

Parcel Post
Australia Post usually deliver in 2-11 business days Australia wide.

Once an order has been dispatched from our warehouse, you will receive an email with a link to track it right to your door.

RETURNS
Due to being a small family-owned business, we are unable to offer returns or refunds for 'change of minds' purchases. However, if your order arrives faulty, we will happy provide an exchange or refund.

Faulty – Notification must be made within 72 hours of receiving the order. Postage at Born & Bloom’s expense. The refund will be made within 7 days of product being returned to us in the same form as the original payment.

During holiday periods, notification must be made within 14 days after order is delivered.

For all refund enquires please email us at bornandbloom@outlook.com  with your name, contact details and your order number, with a short explanation .

REFUNDS
Depending on your bank or card issuer the refund may take up to 10 working days to reach your account. Reimbursement of funds will be allocated back to the original form of payment used for purchase.

If you still haven’t received the money into your account 10 business days after receiving a refund confirmation email from us, please contact us and we will look into it for you.